JACKSONVILLE, Fla. -- It was a normal day on Mandarin's Toucan Drive until Harley Mimbs and his wife, Jane, came running from their home.
"I threw a shirt on and saw Harley and my mom said 'call 911,'" said Zack Gibbons.
The Mimbs home was on fire. Before firefighters would snuff out the last ember, there would be a rescue and there would a be a tragedy.
"The last we heard, the dog didn't make it," said Miles Gibbons.
It started around 9 a.m. when the Mimbs' screams for help cracked the silence of the Julington Hills community.
SLIDESHOW: 2 hospitalized after Mandarin house fire