JEA is warning its customers to beware of scams involving utility bill payments.
Recently, some JEA customers have been called, texted or visited in person, requesting a payment be made on a credit card number to avoid disconnection of services. JEA does not call its customers to make such requests. Additionally, some JEA customers are being offered payment of their utility bill for up to half off the total amount due. The scam works like this – a customer is approached and told their bill will be paid in full if the customer gives an amount in cash. Unfortunately, the account is then paid with a stolen credit card or check. If it sounds too good to be true, it probably is.